![]() On the ‘Overview of the Volume License (VL) Serializer’ microsoft webpage it says under ‘Additional information about the VL Serializer’ that ‘The volume license is located in the /Library/Preferences/2.plist file.’ I have noticed when I run the volume license serializer package file I cannot find that file in that location. ![]() I have downloaded and run the license removal tool to remove any licenses that may be on my machine, restarted my machine, tried again and still it doesn’t work. ![]() I also tried doing the same thing with Office 2019 and using the respective volume license serializer package file (Microsoft_Office_2019_VL_Serializer_Universal.pkg) and still it doesn’t work. However if I try to open an office app it still asks me to sign in (i.e. I ran the package file for the serializer thinking it would activate Office LTSC for Mac 2021. Use the version that's appropriate for your requirement. Method: Use Microsoft Support and Recovery Assistant The Assistant fully automates all the steps required to reset Office activation, and is available in two versions. I have downloaded and installed Office LTSC for Mac 2021, I have also downloaded the volume license serializer for Mac 2021 (Microsoft_Office_LTSC_2021_VL_Serializer.pkg). For Office for Mac installations, see How to remove Office license files on a Mac. ![]()
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